Effective Date: 01.01.2025
This Privacy Policy explains how SYNERGY HRMS (“we,” “us,” or “our”) collects, uses, discloses, and protects personal data when users (“you” or “your”) interact with our services, including our website, mobile application, and any related services (collectively, the “Service”). By accessing or using the Service, you agree to the collection and use of information as described in this policy.
1. Information We Collect
1.1 Information You Provide
We collect personal information that you provide directly to us, including but not limited to:
- Name, email address, phone number, job title, and company details.
- Payment details when making purchases through our platform.
- Documents or additional information required for authentication.
1.2 Information Collected Automatically
When you use our Service, we automatically collect certain information, such as:
- Device Information: Device type, operating system, browser type, screen resolution, and language preferences.
- Usage Data: Pages visited, features accessed, time spent on the platform, and app crash reports.
- Log Data: IP address, timestamps, and referring/exit pages.
1.3 Location Data
- If you are a field employee using our mobile application, we collect precise or approximate location data to optimize work allocation, ensure safety, and prevent fraud.
- Location tracking occurs when the app is running in the foreground and background for real-time operational purposes.
1.4 Information from Third Parties
We may receive additional personal information from security providers, fraud detection services, and our business partners to verify identity and prevent fraudulent activity.
2. How We Use Your Information
We use the information collected for the following purposes:
- To provide, maintain, and improve the SYNERGY HRMS platform.
- To verify user identity and enhance security.
- To process transactions and provide customer support.
- To analyze usage patterns and improve user experience.
- To ensure compliance with legal and regulatory requirements.
- To prevent fraud and unauthorized access.
Location data from field employees is used exclusively for workforce tracking, route optimization, and fraud prevention.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share information in the following cases:
3.1 With Service Providers
We may share data with trusted third-party service providers that help us operate our platform, such as:
- Cloud hosting providers.
- Payment processing partners.
- Security and fraud detection services.
3.2 Legal Compliance & Law Enforcement
We may disclose your information if required by law or in response to legal requests from law enforcement, regulatory authorities, or courts.
3.3 Business Transfers
If SYNERGY HRMS undergoes a merger, acquisition, or sale, your data may be transferred as part of the business assets. We will notify you of any such changes.
4. Data Retention & Deletion
- We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws.
- You may request the deletion of your personal data by contacting us at [Insert Contact Email]. However, certain legal obligations may require us to retain some data.
5. Your Rights & Choices
You have the right to:
- Access, update, or correct your personal information.
- Request the deletion of your data (subject to legal requirements).
- Withdraw consent for specific data processing activities.
- Request a copy of your personal data in a portable format.
To exercise these rights, please contact us at [Insert Contact Email].
6. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and take precautions when sharing sensitive information.
7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe that a child has provided us with personal data, please contact us for removal.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any significant changes will be communicated via email or by posting a revised version on our website. We encourage you to review this policy regularly.
Last Updated: 01.02.2025
9. Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
📧 Email: info@helixbeat.com
🌍 Website: www.helixbeat.com